JB
Justine B

1 reviews | Active since Jul 2021

31 May 2022, 08:20

INCORRECT BILLING!

Since the day I started using the service I've just had issue after issue. From network issues to billings issues it's honestly just so tiring.

I cancelled my subscription as I joined a more reliable network at the end of March. As a result I logged for cancellation at the beginning of April and I made a follow up call in the middle of the month. The agent I spoke to assured me that I would not be billed at the end of May - low and behold my account was debited on the 25th.

I'm extremely tired of dealing with RAIN PROBLEMS

0
Replies (1)
Rain
Rain's reply31 May 2022, 08:32
Official
Hi Justine 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.