Incorrect billing and false advertising
I was charged for services I did not use... According to my knowledge if one does not pay for rain services you will not have access to it.. I asked them to cancel the services they keep charging me for it. Even after requesting a cancellation. Can someone help please
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
25 Jun 2022, 14:05Hi Maggy
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply25 Jun 2022, 14:05
Official
Hi Maggy
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
's updateReviewer Update
25 Jun 2022, 14:08Please help I have been trying to cancel on the last communication. I have 2 rain 5g in my home I am paying for the other device and expect this one to be cancelled.... In my last communication I requested for a cancellation on the sim
's update25 Jun 2022, 14:08
Reviewer Update
Please help I have been trying to cancel on the last communication. I have 2 rain 5g in my home I am paying for the other device and expect this one to be cancelled.... In my last communication I requested for a cancellation on the sim
's updateReviewer Update
25 Jun 2022, 17:24How is it due I ask for cancellation in May already... Please cancel the sim
's update25 Jun 2022, 17:24
Reviewer Update
How is it due I ask for cancellation in May already... Please cancel the sim
's updateReviewer Update
26 Jun 2022, 01:17161 Moretele view, Mamelodibwest 0122
's update26 Jun 2022, 01:17
Reviewer Update
161 Moretele view, Mamelodibwest 0122
's updateReviewer Update
26 Jun 2022, 01:26Please ensure the service is cancelled... I do not have an ongoing contract with rain as it is a month to month thing...
's update26 Jun 2022, 01:26
Reviewer Update
Please ensure the service is cancelled... I do not have an ongoing contract with rain as it is a month to month thing...
's updateReviewer Update
26 Jun 2022, 13:26I cancelled my services and if I remember the contract... RAIN has no contract its a month to month pay up from for your services how is it that I still have an outstanding balance..
Please explain my balance if your service are prepaid
Please explain my balance if your service are prepaid
's update26 Jun 2022, 13:26
Reviewer Update
I cancelled my services and if I remember the contract... RAIN has no contract its a month to month pay up from for your services how is it that I still have an outstanding balance..
Please explain my balance if your service are prepaid
Please explain my balance if your service are prepaid
's updateReviewer Update
04 Jul 2022, 09:13I am still waiting for someone to collect the router and for the cancellation confirmation
's update04 Jul 2022, 09:13
Reviewer Update
I am still waiting for someone to collect the router and for the cancellation confirmation