LN
Lindelani N
1 reviews | Active since Apr 2013
14 Jun 2025, 10:34
Incorrect billing and bad customer service
I have been trying to get hold of Rain for the past two months. I'm always promised to get a call back if it happened they answered my call. My billing says my account is overdue with 11562 days on a new package that I took in March that have a last payment of May. They also billing me for a package that I asked to be cancelled long ago. They are service is bad and they are so unprofessional. They drop calls on your ear. I'm so ****ed off after my many years of using their services.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
14 Jun 2025, 10:53Hi Lindelani,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we're looking into the matter
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we're looking into the matter
Regards,
rain.
Rain's reply14 Jun 2025, 10:53
Official
Hi Lindelani,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we're looking into the matter
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we're looking into the matter
Regards,
rain.
LN
Lindelani N's updateReviewer Update
14 Jun 2025, 10:58That the same feedback you guys give if it happened you answered your phone. I'm so upset and annoyed by this
LN
Lindelani N's update14 Jun 2025, 10:58
Reviewer Update
That the same feedback you guys give if it happened you answered your phone. I'm so upset and annoyed by this
LN
Lindelani N's updateReviewer Update
18 Jun 2025, 04:11What fund was processed? Why you processed fund? Have you looked at my concerns? Do you understand the issue I am facing ? Why you went and adjusted the billing incorrectly? I have screenshot of the old one? Why you guys have no respect for your customers ?
LN
Lindelani N's update18 Jun 2025, 04:11
Reviewer Update
What fund was processed? Why you processed fund? Have you looked at my concerns? Do you understand the issue I am facing ? Why you went and adjusted the billing incorrectly? I have screenshot of the old one? Why you guys have no respect for your customers ?