PB
Pearl B
1 reviews | Active since Aug 2020
03 Aug 2020, 16:07
Incorrect billing.
I only started using the Sim card 1 August and now I've been billed. Statement says Data usage 0000.00GB and I must pay R129 for not using the Sim card? Come on guys, be serious. And I'm also billed for a canceled Sim, I don't understand. Please urgently assist. I'm not happy at all.
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Replies (2)0
Replies (2)
Rain's replyOfficial
03 Aug 2020, 17:14Hi Pearl
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply03 Aug 2020, 17:14
Official
Hi Pearl
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
PB
Pearl B's updateReviewer Update
03 Aug 2020, 18:54Thanks for your swift response.
PB
Pearl B's update03 Aug 2020, 18:54
Reviewer Update
Thanks for your swift response.