kT
kgotso T

1 reviews | Active since Nov 2015

23 Nov 2022, 06:45

Incorrect billing

Good day I had since upgraded to 5g and it was a special for R600 When I check my next pay date I will be paying R730! Why?

0
Replies (4)
Rain
Rain's reply23 Nov 2022, 08:04
Official
Hi kgotso 

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
kT
kgotso T's update23 Nov 2022, 08:10
Reviewer Update
Thanks.
My payment for 1 December reflects as R739

I can't attached here so that you can see but kindly check for my next payment run.
kT
kgotso T's update23 Nov 2022, 09:39
Reviewer Update
This is incorrect

My next billing date is 01 December 2022 and the amount is R740

My standard package I pay R600 and I bought it on special. Not my package jumps to R740 and that's wrong! Please fix this amount on my account I want to pay it now
kT
kgotso T's update30 Nov 2022, 01:44
Reviewer Update
My profile stil shoes incorrect amount

Please fix it so that I can pay