EM
Esther M
1 reviews | Active since Mar 2014
03 Jan 2022, 13:01
INCORRECT BILLING
Am so irritated and frustrated with RAIN , i did a sim swap and they sent me the wrong SIM i had to return it and request a new and correct SIM which I only got activated and on the 15th DEC and got billed the full amount for the service i've never received now am asking for my refund am told to wait for 24 hours , since last week Friday and still waiting for 24 hours AND STILL NO COMMUNICATION AM THE ONE CALLING THEM EVERY DAY ASKING AM TOLD 24HRS ...24HOURS.... CAN SOMEONE FROM RAIN CALL ME AND TRANSFER BACK MY MONEY!
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Replies (2)EM
Esther M's updateReviewer Update
04 Jan 2022, 15:12AM STILL WAITING FOR SOMONE TO CALL ME FROM RAIN!!!!! I PHONED THIS MORNING ONE OF YOUR CONSULTANT BY THE NAME OF MPHO CALL TIME 12:46 HANGED UP ON ME BEFORE I CAN EVEN FINISH TALKING AND SAID SHE WILL PHONE ME BACK IN AN HOUR'S TIME. TILL NOW AM STILL WAITING. CAN SOMEONE JUST REFUND ME MY 50% AND THE ******* R90 YOU TOOK IN NOVEMBER PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
EM
Esther M's update04 Jan 2022, 15:12
Reviewer Update
AM STILL WAITING FOR SOMONE TO CALL ME FROM RAIN!!!!! I PHONED THIS MORNING ONE OF YOUR CONSULTANT BY THE NAME OF MPHO CALL TIME 12:46 HANGED UP ON ME BEFORE I CAN EVEN FINISH TALKING AND SAID SHE WILL PHONE ME BACK IN AN HOUR'S TIME. TILL NOW AM STILL WAITING. CAN SOMEONE JUST REFUND ME MY 50% AND THE ******* R90 YOU TOOK IN NOVEMBER PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
EM
Esther M's updateReviewer Update
05 Jan 2022, 14:47CAN SOMEONE PLEASE CALL ME AND GIVE ME PROGRESS ON THE QUERY AM HAVING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!PLEASEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE AM SICK AND TIRED OF CALLING IN EVERYDAY FOR YOUR USELESS SERVICE CONSULTANTS THAT DNT KNOW WHAT THEY'RE DOING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
EM
Esther M's update05 Jan 2022, 14:47
Reviewer Update
CAN SOMEONE PLEASE CALL ME AND GIVE ME PROGRESS ON THE QUERY AM HAVING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!PLEASEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE AM SICK AND TIRED OF CALLING IN EVERYDAY FOR YOUR USELESS SERVICE CONSULTANTS THAT DNT KNOW WHAT THEY'RE DOING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!