SM
Sharon M
1 reviews | Active since Jun 2016
27 Oct 2023, 18:41
Incorrect billing
I cannot get support on the incorrect billing on the app... Either there is an invoice they have not displayed on their app, or their app is slow to process payments received. I'm getting reminders to pay for an invoice that doesn't exist. No body responds on the support tickets.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
27 Oct 2023, 18:43Hi Sharon,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply27 Oct 2023, 18:43
Official
Hi Sharon,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
SM
Sharon M's updateReviewer Update
28 Oct 2023, 06:59Please tell me where to drop off your router because it's clear I cannot rely on you to provide internet access I pay for
SM
Sharon M's update28 Oct 2023, 06:59
Reviewer Update
Please tell me where to drop off your router because it's clear I cannot rely on you to provide internet access I pay for
SM
Sharon M's updateReviewer Update
28 Oct 2023, 12:42AND IF I SAID I AM UP TO DATE, AS A SERVICE PROVIDER - YOU PROVIDE ME WITH A STATEMENT SHOWING ME WHEN LAST YOU RECEIVED PAYMENT! DO NOT THINK I WILL NOT ESCALATE BEYOND THIS. CLOSE YOUR DOORS IF YOU HAVE NO IDEA HOW TO RUN A BUSINESS
SM
Sharon M's update28 Oct 2023, 12:42
Reviewer Update
AND IF I SAID I AM UP TO DATE, AS A SERVICE PROVIDER - YOU PROVIDE ME WITH A STATEMENT SHOWING ME WHEN LAST YOU RECEIVED PAYMENT! DO NOT THINK I WILL NOT ESCALATE BEYOND THIS. CLOSE YOUR DOORS IF YOU HAVE NO IDEA HOW TO RUN A BUSINESS