Incorrect billing

Item: Rain
Rating: 1
Author: Nigel R

Why is my bill all of a sudden 498.95 and not 475 as usual? Please credit the difference immediately before my payment goes off today my email is *** and cell number linked to my account is *** and alternative number is *** I was told my subscription will not be affected by the price increase reference ***8

Helpful (0)

Replies (2)

Rain's replyOfficial

01 Sept 2024, 09:04

Hi Nigel,

Thank you for bringing this to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply01 Sept 2024, 09:04

Official

Hi Nigel,

Thank you for bringing this to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Nigel R's updateReviewer Update

11 Sept 2024, 20:15

Hi Rain.Ensure you pass a credit before I make this public on social media and log a complaint with ICASA. the way you address me as a rain client is unacceptable

Nigel R's update11 Sept 2024, 20:15

Reviewer Update

Hi Rain.Ensure you pass a credit before I make this public on social media and log a complaint with ICASA. the way you address me as a rain client is unacceptable