PM
Phindile M

1 reviews | Active since Dec 2019

10 Jul 2021, 18:50

Inconsistent connection

I’m based in Bloemfontein and I’m on 4G uncapped data package. I’ve used this service for about a year now. Everyday between 16:30 and 22:30 there’s so much interruption with connectivity, speeds decrease from about 9 Mbps to around 2Mbps, one can hardly work with such speeds. Please make an effort to fix this problem because I’m really considering canceling my subscription and will not recommend your service to any one.

0
Replies (4)
Rain
Rain's reply11 Jul 2021, 10:29
Official
Hi 

Please Provide me with your email address linked to your rain profile so i may assist you further.

Best regards,

PM
Phindile M's update11 Jul 2021, 10:48
Reviewer Update
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Rain
Rain's reply11 Jul 2021, 11:51
Official
Thank you , please note that i have set it through for an agent to contact and assist you further

Best regards,

Rain
Rain's reply11 Jul 2021, 17:51
Official
Thank you , please note that i have set it through for an agent to contact and assist you further

Best regards,