INCONSISTENCY OF RAIN BILLING

RAIN IS AT IT AGAIN , I WENT ONLINE TO PAY RAIN IN SEPTERMEBER , THEIR ONLINE BILLING TOLD ME TO PAY R75.00 WITH I GLADLY PAID , THEY CALLED CHECKING ABOUT THE NETWORK AND ALL THAT , ALL OF A SUDDEN MY SERVICES ARE DISCONNECTED BCS OF NON PAYMENT , WHEN I SPOKE TO THE CONSULTANT SHE TOLD ME THAT I OWE R708.00 I ADVISED THEM ABOUT WHAT THEY TOLD ME AND WHAT I PAID ONLINE , I WAS TOLD THAT UNFORTUNATLEY THERE IS NOTHING THEY CAN DO , HOW DO THEY CLOSE MY SERVICES WHEN THEY WERE THE SAME PEOPLE THJAT TOLD ME TO PAY R75 INSTEAD OF R708 , HOW CAN MY SERVICES BE DISCONNECTED BECAUSE OF A BILLING FAULT FROM RAIN SIDE , CAN SOMEONE PLEASE GIVE ME A CALL SO THAT WE CAN SORT OUT THE MESS INSTEAD OF PASSING THE BUCK AND TELLING ME THAT IT IS NOT THEIR PROBLEM WHEN ACTUALLY IT IS BECASE IF THEIR ONLINE SERVICE PROMPT ME TO PAY THE CORRECT AMOUNT IT WOULD HAVE BEEN PAID THEN , PLEASE ASSIT WITH THIS PLEASE .