1 reviews | Active since Dec 2022
Inconsiderate, *********** Management
Rain is the most unreliable Wi-Fi Service you can get, my internet connection is now 3 days off, call Support Team, I really don't know why they called ST, they don't have any clue or communication whatsoever on their technical team when towers is down. Two 5G Towers in my area are down for 3 days, they don't have any alternative to accommodate their customer which is 3 days without internet connection. No communication from Rain, stating that there is maintenance under way on towers, the customer must make calls to them, which is very unprofessional, it is 3 days now and they still don't know when Technicians will be done with the maintenance, apparently, they are waiting for apart from Namibia. Believe me, they will never communicate with you, or rein burst you for this 3+ days when your connection is down. I'm with Rain for years, and I think this will be the last month I'm with Rain, because every month is the same thing. Rain's service getting pathetic, Rain come fetch your 5G modem, I'm done with you guys... You will see my numerous tickets and complains on your network support ..... Inconsiderate bunch of Management.
Hi Jerome
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Hi Jerome
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
