VR
Vicky R
1 reviews | Active since Sept 2020
07 Mar 2023, 14:18
***********/unhelpful staff
I have never experienced such incompetence.. I have the Rain simcard en pay per 1gb I use. Got the bill for Feb and I was billed for 4gb use but on the 28th of Feb when I had a look at my account I only used about 1 and a half gb. Please show me where the hell I used up the 4gb!!!
Your customer support is useless, getting blank emails with only reference numbers and no one has gotten in touch with me yet...!
If someone can please sort this out asap!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
07 Mar 2023, 14:30Hi Vicky
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply07 Mar 2023, 14:30
Official
Hi Vicky
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
VR
Vicky R's updateReviewer Update
13 Mar 2023, 07:43Any feedback on this?? I have not received any communication.
VR
Vicky R's update13 Mar 2023, 07:43
Reviewer Update
Any feedback on this?? I have not received any communication.
VR
Vicky R's updateReviewer Update
02 Apr 2023, 17:13Please can someone check my my simcard for use again, I checked on the 28th of March (have a screenshot) that I used about 1.5g and now the invoice shows more than 2g again..
VR
Vicky R's update02 Apr 2023, 17:13
Reviewer Update
Please can someone check my my simcard for use again, I checked on the 28th of March (have a screenshot) that I used about 1.5g and now the invoice shows more than 2g again..