LE
Leonie E

1 reviews | Active since Jul 2011

06 Jan 2023, 10:41

***********, USELESS, NON EXISTNG SERVICE

If I could give it a minus 10, I would.

I had endless problems with bad signal in our area. I requested countless times for them to please come and evaluate and install a booster if needs be. Those tickets and requests was ignored up until today still.

I cancelled the subscription in August 2022 already as I moved over to a more reliable service provider. Still I get messages to say that if I don't want limited coverage I must pay my account. It's been lying in a box for 4 months.

Now suddenly I owe over R3.5k???

I have sent countless emails to inform this absolutely useless and *********** company that I don't owe anything as it's been cancelled for over 4 months, but still no reply.

Rain, I'm begging you to please list me or hand over my account so that we can take this to the NCR, the Ombudsman and to social media,

This is by far one of the most useless, *********** companies in SA, even the state departments are more useful.

0
Replies (4)
Rain
Rain's reply06 Jan 2023, 10:55
Official
 
Hi  Leonie 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
 
LE
Leonie E's update25 Jan 2023, 17:46
Reviewer Update
Finally.... 6 months later after I had to go public on a site like this...
As I said, sue me.
The signal was extremely bad and after numerous request to try and solve the problem, still no reply.

LE
Leonie E's update25 Jan 2023, 18:22
Reviewer Update
Yeah, you said so. I will now also take my time to decide what I want to do.
Two can play that game.
LE
Leonie E's update25 Jan 2023, 20:36
Reviewer Update
Keep on waiting...
Please note that.
Cheers.