GG
George G
1 reviews | Active since Jul 2022
13 Jul 2022, 08:46
*********** service providers
To tell the truth rain is ***********, for the last month been having an issue with my network. I called them the told me the tower is down they will send a technician. It’s been weeks now no technician has been sent I’m still experiencing same problems. They do not look after their customers they keep saying their fixing the problem but nothing is being fixed. If this continues I’ll switch to other service providers who take care of their customers because I’ve been using my data bundles but I do have unlimited Wi-Fi in my house which I pay for and can’t utilise.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
13 Jul 2022, 08:50Hi George
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply13 Jul 2022, 08:50
Official
Hi George
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
GG
George G's updateReviewer Update
13 Jul 2022, 09:21***
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George G's update13 Jul 2022, 09:21
Reviewer Update
***
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George G's updateReviewer Update
14 Jul 2022, 16:30Nothing has been fixed, I did location test move the router to different windows in my house nothing works. It’s just a slow internet, can’t do anything with it. I advise anyone to not move to this internet service provider. I am just paying money for a slow and on and off Wi-Fi nothing works with Rain. I’m told a tower is at fault and now it’s been a month since I’ve been told a tower is at fault but nothing is been done to fix it
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George G's update14 Jul 2022, 16:30
Reviewer Update
Nothing has been fixed, I did location test move the router to different windows in my house nothing works. It’s just a slow internet, can’t do anything with it. I advise anyone to not move to this internet service provider. I am just paying money for a slow and on and off Wi-Fi nothing works with Rain. I’m told a tower is at fault and now it’s been a month since I’ve been told a tower is at fault but nothing is been done to fix it
GG
George G's updateReviewer Update
15 Jul 2022, 10:01Okay then how long will I get the feedback, I am literally getting approximately 0,01 download speed, I can not do anything with that speed. I have been paying for no service.
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George G's update15 Jul 2022, 10:01
Reviewer Update
Okay then how long will I get the feedback, I am literally getting approximately 0,01 download speed, I can not do anything with that speed. I have been paying for no service.