KT
Kwena T

1 reviews | Active since Mar 2018

06 Feb 2022, 23:37

*********** Service

I received my rain router (5G) on Friday 04th Feb 2022 and it has not worked ever since,I have called the support center three time (Three different Consultants) and they keep on giving me same Ref number (***3) spending over two hours with my own airtime to call them but no success.

Question: How do I get my refund as I have loss business time and no productive from Rain Department.

0
Replies (2)
KT
Kwena T's update07 Feb 2022, 17:31
Reviewer Update
Hi

It has been 92 hours no one has help me, this is really inconvenience to my Business and life.

Can someone help me to get my refund.?????
KT
Kwena T's update07 Feb 2022, 17:35
Reviewer Update
As a new customer this is unacceptable, I has lost two days of revenue for R499, that is untactful as I have lost 100 times the money.