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Dieketseng M
1 reviews | Active since Aug 2021
10 Aug 2021, 16:55
*********** AGENT
I send enquiry to rain to get my connection sorted out and I was told its a tower that has a problem. Today the agent from rain sent an email that he cant assist me with my problem the network is soo bad that I cant even do speed test. What kind of service is this, will I get my refund as your agent are unable to assist me.
David Tsoke (rain CeC)
10 Aug 2021, 10:10 SAST
Hi Dieketseng
hope you are well.
Please note that unfortunately we are unable to assist.
Kindly advice on how to proceed?
This is a feedback I got, how can I advice him on his work specialty, i don't work for RAIN.
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Dieketseng M's updateReviewer Update
19 Aug 2021, 15:24My problem is still not resolved, the connection is either average quality or poor. Still awaiting someone to came back to me with positive answer. I was offered 5G router and i agreed to take it only if they confirm that i wont experience the same problem even still waiting.
DM
Dieketseng M's update19 Aug 2021, 15:24
Reviewer Update
My problem is still not resolved, the connection is either average quality or poor. Still awaiting someone to came back to me with positive answer. I was offered 5G router and i agreed to take it only if they confirm that i wont experience the same problem even still waiting.