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Pretty M

1 reviews | Active since Jul 2016

03 Jul 2023, 21:45

Incompetency

Dear rain

I am tired of calling your call center and your false account charges .My account should be a month to month contract if you dont find funds you should switch off the network the amount that you are telling that I am owing cant be correct . When debit order does not go off your network does not work so how come my balance can be escalating every month. I called the call center 0n the 26th of June I was told I around R1500 if not mistaken then to open the service I needed to pay R845 which was not confirmed that I will be charged another R500 and my service will switch of on the 3rd of July even when i paid R825 on the 26 of June This is a **** and a ******* and I Demand my account to be fixed and a refund .Stick to your contract terms and condition use as you pay you say mxm.

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Replies (1)
Rain
Rain's reply04 Jul 2023, 08:31
Official
Hi Pretty

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. rain.”