Incompetence customer service

Item: Rain
Rating: 1
Author: Thelma T

They don't address customers internet issues ,they promise to call you back of which they don't.Some of their consultants are rude which makes it difficult to call the customer service centre should I have a problem because I don't know who might take my call

Helpful (0)

Replies (1)

Rain's replyOfficial

03 Apr 2025, 10:34

Hi Thelma,

Thank you for bringing your connection query to our attention.

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply03 Apr 2025, 10:34

Official

Hi Thelma,

Thank you for bringing your connection query to our attention.

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.