AC
AV C

1 reviews | Active since Sept 2023

12 Feb 2024, 08:26

Incompetence

I have never dealt with such incompetence before, I have asked rain for two sim cards due to a hijacking and one was delivered the other cancelled as per rains request, that is what CDC couriers say. Really what kind of service is this if I log into Rain, I get this message Your SIM swap is pending, order: ***.

0
Replies (3)
Rain
Rain's reply12 Feb 2024, 08:29
Official
Hi AV Creations, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.
AC
AV C's update12 Feb 2024, 15:42
Reviewer Update
Hi
Thank you for getting back to me and I appreciate the quick response
Rain
Rain's reply12 Feb 2024, 16:18
Official
Hi 

It is a pleasure to be of service and provide a positive experience.

Regards,
rain.