JR
Jacky R

1 reviews | Active since May 2021

19 May 2021, 14:42

Incompetence and lazy support staff

Even a 1 star rating is too much for these guys.

The sim in my router stopped working a few days ago, all their support teams know is to tell me that i must restart the router. for days now that's all I've been hearing.

Instead of actually sending me a new sim card or actually or a new router, they'd rather repeat the same ******* to me.

Guys, if you don't want to do your jobs just let me know so i can stop trying to get actual service from you

0
Replies (2)
JR
Jacky R's update19 May 2021, 15:14
Reviewer Update
5G
JR
Jacky R's update19 May 2021, 15:39
Reviewer Update
Frankly i don't have much faith that anyone will contact me.

Since Monday I've been getting told that someone will contact me but no one has actually done so but we will see.