RD
Rochelle D

1 reviews | Active since Nov 2019

22 Nov 2020, 13:46

Incompetence

Iv made a complaint from last week Monday and you guys have done nothing about it or come back to me after sending you the order ref number! Do you guys want to deliver my card or not?

0
Replies (3)
Rain
Rain's reply22 Nov 2020, 16:24
Official
Hi Rochelle 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Yeoline
RD
Rochelle D's update22 Nov 2020, 18:48
Reviewer Update
Yep line you are the second person to respond but nothing happens.

Email: ***
RD
Rochelle D's update25 Nov 2020, 08:28
Reviewer Update
Yeoline you asked for my details and like your previous colleague you have have done absolutely nothing about it. No email, no call and still no SIM card!

Can you rather facilitate my refund since I’m not needed on your network whilst I broadcast your callousness and incompetences on every platform I find. As this is now absolute *******!

I’m waiting for what was suppose to be a 3day delivery fir 2 weeks now and you people couldn’t care less!