PN
Phelisa N
1 reviews | Active since Nov 2019
23 Aug 2023, 06:03
Incompetence
My wifi has been off since last week Thursay in the afternoon I reported it they toldme the towers were down they are trying to fix the problem this week I have been calling trying to get feedback their agents drop the call on me six days later without internet coverage and I can't get a valid reason this week
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
23 Aug 2023, 09:20Hi Phelisa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply23 Aug 2023, 09:20
Official
Hi Phelisa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
PN
Phelisa N's updateReviewer Update
23 Aug 2023, 12:21The reply was they going to get back to me at 9.30 this morning up until now I'm still waiting
PN
Phelisa N's update23 Aug 2023, 12:21
Reviewer Update
The reply was they going to get back to me at 9.30 this morning up until now I'm still waiting
PN
Phelisa N's updateReviewer Update
23 Aug 2023, 16:46Im still waiting for rain to contact me since morning they keep on writing private reply promise nothing next time send a message publicly this company and their employees dont t know what customer service is
PN
Phelisa N's update23 Aug 2023, 16:46
Reviewer Update
Im still waiting for rain to contact me since morning they keep on writing private reply promise nothing next time send a message publicly this company and their employees dont t know what customer service is
PN
Phelisa N's updateReviewer Update
24 Aug 2023, 07:07The internet is finally backup the won't be any need for a new router thank you to the person who called me yesterday, can u please credit my account now thank you
PN
Phelisa N's update24 Aug 2023, 07:07
Reviewer Update
The internet is finally backup the won't be any need for a new router thank you to the person who called me yesterday, can u please credit my account now thank you