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Sandra

1 reviews | Active since Aug 2024

20 Dec 2025, 11:43

INCOMPETANT USELESS SERVICE PROVIDER

THE MOST INCOMPETANT USELESS SERVICE PROVIDER. NOBODY ATTENDS TO YOUR ISSUES. I AM WAITING 8 DAYS FOR A POSITIVE RESPONSE FROM RAIN. TILL DATE THEIR TECHNICAL TEAM ARE USELESS AND CANNOT RESOLVE THE ISSUE. I CANCELLED RAIN AND REQUESTED MY MTN AND CELL C NUMBERS TO BE PORTED BACK. TILL DATE NOTHING ACCEPT "ASK RAIN" SUPPLIES MESSAGE STATING SUPPORT LOGGED. USELESS LOT

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Replies (5)
Rain
Rain's reply20 Dec 2025, 11:58
Official
Hi Sandra 

We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it. 

Regards,
rain.
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Sandra's update21 Dec 2025, 12:28
Reviewer Update
So for the past week and half rain has been stringing me along rgarding the porting. My contract expired on 15/12/25. I requested porting before that.
Now u find a solution to sort. Lets see how efficient u are
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Sandra's update22 Dec 2025, 10:56
Reviewer Update
RAUN IS SO FULL OF EXCUSES.
I HAVE NOTED A COMPLAIN TO THE TELECOMMUNICATIONS BOARD. AT LEAST I AM GETTING BETTER JOY FROM THEM.
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Sandra's update22 Dec 2025, 10:59
Reviewer Update
Btw. When is a technician from rain going to contact me. I was told everyday a human wil contact me. Till date nothing. I even provided a cell no for contacting me. Unfortunetly they are not as educated as they claim. Rain has no ethics as to date i have not been conracted by a human
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Sandra's update22 Dec 2025, 13:54
Reviewer Update
unfortunately i am retrieving all my chat history with rain i cancelled because of bad service delivery, but payment was made up until 15/12/2025. so since u claim it was early december cancellation , dont you owe me a pro rata refund