1 reviews | Active since Feb 2024
INCOMPENTENT AND POOR CUSTOMER SERVICE OR NO SERVICE AT ALL (RAIN 101)
I am two weeks with Rain 101 Service with a very POOR internet Connectivity. For three weeks now Rain Consultants and Technician show very little interest in resolving the matter. I have request cancellation as this is a big waste of my airtime and lost work hours. I WOULD NOT RECOMMEND RAIN TO ANY SELF EMPLOYED SMALL BUSINESS IN SOUTH AFRICA.
FEW OF THE MANY TICKETS STILL UNRESOLVED = ALL TICKETS NOT SOLVED RAIN HAS A TENDENCY OF CLOSING TICKETS WITHOUT RESOLVING ISSUES. Reference Number: ***8 Reference Number: ***9 Reference Number: ***7 #***7 - rain network support MSISDN #*** #***9 - Snowflake-Voice *** #***8 - Snowflake-Voice *** #***5 - rain network support MSISDN #*** #***3 - Snowflake-Voice *** #***3 - Snowflake-Voice *** #***3 - rain network support MSISDN #*** #***5 - Snowflake-Voice *** #***5 - Snowflake-Voice *** #***4 - Snowflake-Voice *** Reference Number: ***9
RAIN PROVED INCOMPETENCE FROM DAY 1 OF SERVICE AND STILL AFTER 3 WEEKS OF MIS REPRESATATION OF SERICE THEY STILL CONTINUE DISREGARD IN CUSTOMER SERVICE.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
