NM
Neuwe M

1 reviews | Active since Oct 2020

18 Nov 2020, 08:18

Improved service

The last time a made a review about rain I had the most horrible experience with them, and one of their agents got I touch with me to come up with a a solution which suggested that I get the out door antenna though he was no guaranteeing that it wold work and said that they will deliver one to me since the last two week it has improved a bit , but not yet satisfactory but I can work with it at the moment and will be sure to write reviews as the service improves. Well done for showing initiatives to solve the problem

0
Replies (2)
Rain
Rain's reply18 Nov 2020, 09:30
Official
Hi 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Yeoline
NM
Neuwe M's update12 Dec 2020, 19:15
Reviewer Update
Good day
It is a month now and still a have had no one contact me this is not good customer service at all you are just as slow as your network