LM
Liezl M

1 reviews | Active since Feb 2013

06 Dec 2021, 17:31

IMPOSSIBLE TO RICA WITH RAIN - STAY AWAY!!!

Rain is absolutely impossible to deal with!! I bought 2 SIM cards two weeks ago and we are still not able to RICA!! They have my landlords ID, bond registration, and our ID’s but still refuse the proof of residence!! What’s next?! A DNA sample??? All whilst they are holding onto our money.. I already purchased 2 SIM cards and wanted to get 5G for our home, but will definitely be taking my business elsewhere. STAY AWAY.. THEY ARE IMPOSSIBLE!!

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Replies (3)
LM
Liezl M's update07 Dec 2021, 11:44
Reviewer Update
Hi,

The email is ***. Luckily I didn’t order all 3 at the same time otherwise I would have been even more out of pocket than I currently am. We don’t have statements with the address as we just moved in.
LM
Liezl M's update09 Dec 2021, 10:37
Reviewer Update
I don’t know at who’s request?! I am still waiting for senior management to contact me.. and at the same time I have another consultant contacting me saying payment wasn’t allocated.. and notification from RAM that they are delivering today!!! What they are delivering no one knows!! Your customer service is absolutely shocking!!
LM
Liezl M's update12 Dec 2021, 11:44
Reviewer Update
I just received a refund and have been waiting for 10 DAYS for a manager to contact me!! So I take it you just don’t want my business?!