Impossible to cancel service or reach support

Got rain 5g ahead of lockdown as i moved into a new place. Worked fine for a week, then the issues started. Constant line dropping, upload speed <1mbps, ping spikes to >300ms. One only has to look at downdetector.com to see how terrible this service is. Bear in mind, I am within 600m of an access point, with the router installed outside. On 1 June 2020, i finally managed to get fibre installed. Since then, i have logged numerous tickets with rain, all of which go unanswered. I cannot in good conscience recommend this ISP to anyone, except if you're willing to pay R700 a month for internet that is good enough for whatsapp messages and the occasional google search. You will be unable to: stream above 240p, be able to chat via discord/skype/msteams/zoom and you can forget about gaming on local or international servers (dota, csgo, wow, lol, apex or cod). The service is fine for 15 minutes, then disconnects, then reconnects for 20 minutes, then disconnects, ad nauseam. Please, rain, please, just cancel my service and come collect your useless device. I already changed my banking details to a card that will fail a debit order collection. It seems like money is the only thing that matters to you. FYI - tickets logged: ***, ***, ***, ***