1 reviews | Active since May 2016

27 May 2026, 14:04

Impossible to Cancel Rain Wi-Fi Subscription

Refuse cancellation, delaying until month-end, poor service, continuing billing attempts

0
Replies (2)
's update27 May 2026, 14:08
Reviewer Update
I am extremely frustrated with the poor service I have received from Rain. I have repeatedly contacted your customer service team to cancel my subscription and stop future debit orders, but my requests continue to be ignored.

The network quality has been very poor, and the service is extremely expensive considering the issues I have experienced. The SIM cards provided to me did not work properly, and despite asking for assistance and support, no proper help was provided.

I no longer wish to continue with this service and I have clearly communicated this multiple times. However, I keep being told that someone will call me back, yet no cancellation is processed.

I am requesting immediate cancellation of my Rain subscription and for all future debit orders to be stopped. I do not want to be billed again for a service I no longer wish to use.

Please treat this matter urgently.


Rain
Rain's reply27 May 2026, 14:37
Official
Hi Nozilelo,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain.