I'm thrilled to share my exceptional experience with Rain's customer service, particularly with Daniel! After struggling to connect my router and receiving no help from multiple tickets and calls, I was ready to cancel my service

I'm thrilled to share my exceptional experience with Rain's customer service, particularly with Daniel! After struggling to connect my router and receiving no help from multiple tickets and calls, I was ready to cancel my service. But Daniel went above and beyond to assist me. He politely helped me cancel but then insisted on trying one last solution. He took the extra step of calling my wife at home and guided her through switching to the 4G network, which resolved the issue immediately! Daniel's dedication, patience, and willingness to help saved the day and earned Rain a customer. He's a true asset to the company and deserves recognition. Thank you, Daniel, for your outstanding service! Big thumbs-up.