I’m sick and tired of Rain

Rain doesn’t even deserve one star. I been trying to cancel rain since last year October. I haven’t used the router and the wifi since then, but I’m still getting charged for it. I have requested numerous times to be contacted and also tried contacting them.

Rain support gave me a call and I explained the issue I was facing.. The lady explained that I need to pay R2400, when I asked why am I being charged for the months I didn’t use the WiFi, she just put the phone down on me. She was rude and was of no help.

Rain has the worst customer service as well as the worst connection for their WiFi. They are a waste of time and a waste of money.