ES
Ebraheem S
1 reviews | Active since Aug 2020
15 Aug 2020, 16:02
I'm getting tired of rain!!
I'm kind of getting fed up now and feel that rain is really taking a person for a fool.
I complained about an issue I am currently having and been having for months. I don't have a constant internet connection. My connection drop every 30-60 minutes.
I recieved a call today from one of the agents , but I was at work , he said he fixed the problem on their side and all I had to do was reset my router.
So I got home, I reset my router , all excited that all have a constant connection.
Do a speed test , results were pathetic 400 ping with 0.15 download speed.
And then guess what .... after 30 minutes my connection disappeared again !!!!
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Replies (1)0
Replies (1)Rain's replyOfficial
17 Aug 2020, 09:21Hi Ebraheem S
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply17 Aug 2020, 09:21
Official
Hi Ebraheem S
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
