I'm extremely disappointed with the service at Rain

Item: Rain
Rating: 2
Author: Amy A

I'm extremely disappointed with the service at Rain. The agent managed to get my ID number and email address wrong effectively locking me out of the Rain portal and making it impossible for me to get my device. This lack of attentiveness means my order has been cancelled. Huge waste of time, money and energy and my issue is still not resolved.

Helpful (0)

Replies (1)

Rain's replyOfficial

30 Jan 2025, 18:03

Hi Amy,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your account query and will be in touch with you to assist further.

Thank you.
rain.

Rain's reply30 Jan 2025, 18:03

Official