I’m beyond being frustrated by this RAIN company , I’ve had it

I’m back again here, finding myself complaining about the very same problem, REVOLTING CUSTOMER SERVICE, I have been calling customer service the whole day today coz all of a sudden I don’t have internet again after going for 2 week without internet and was being told the tower is down spoke to 2 consultants earlier and was told that my serves have been suspended due to non payment, to a grater shock to me coz l paid beginning of the month of November and had to go for 2 weeks without internet, even still, my due date for payments is the 25th of every month and today it’s only the 21st and my account is already suspended, they don’t even care to re-imburse or even give a bit of compensation and they Go ahead and suspend my services BEFORE my deadline, how gross is that, a company that’s all about wanting to take from people and careless about if the clients are getting the services they should, I just got off another call now with Aviwe, this the now the 3rd call of the day, she sounded so confused and doesn’t know what she’s doing upon me asking why I’m still suspended she tell me a different story from everybody else and says the tower is off due to load shedding!!! , load shedding has occurred before but we’ve never lost connection, this is a stupid reason l promise you

Even still I’m still stuck with SIM cards that aren’t working, l have been promised someone will call and it’s been over 6 months, RAIN PLEASE REFUND ME MY MONEY AND COME GET YOUR STUPID SIMCARDS, and if internet is not restored today please cancel my subscription with you guys, worst service provider EVER