I'm a new customer, yes we did have our UP's and down's but I'm happy because they respond quickly, and end up sorting out the issue,

bject: Subscription Payment Flexibility & Easypay Partnership Suggestion

Dear Rain101 Team,

I hope this message finds you well.

I would like to propose two suggestions that could enhance the customer experience and make payment options more convenient for Rain subscribers:

1. Upfront Payment Option: It would be highly beneficial if Rain could introduce an option for customers to pay their subscription fees upfront—similar to DStv, which allows customers to pay for two or more months in advance. This would offer greater flexibility, especially for users who prefer to plan their expenses ahead of time.

2. Easypay Partnership: Partnering with @Easypay to provide each subscriber with a unique Easypay account number would enable customers to pay their subscriptions in cash at various retail outlets. This would be especially helpful for those who may not always have access to online banking or card facilities.

These improvements could significantly increase customer satisfaction and accessibility.

Thank you for considering this feedback. I look forward to seeing more user-friendly innovations from Rain.

Or before I forgot I would like to thank Ellen for a we'll explained philosophy of rain 😅, he made me understand everything in less than 4min