******* and ********** deduction from my banks account by Rain

this is the most **********, ********* and immoral company i have ever dealt with. rain are still debiting my account, for a service that i am not using, despite me following their so called procedures to cancel my account, and despite my repeated messages to them to cancel my account. in terms of customer service, this is the most useless company, they are a faceless organization, you cant call them because their phone numbers are not working, their so called support on their website does not offer any support. my request (ref ***) from Jun 18 2020 is still unanswered, another consultant Yoeville wax offered on August 2 2020 to cancel my sim card to avoid further debits from my account(Ref ***), on August 3 2020, i rep**** her, telling her to cancel the sim card, she never rep****, i futher sent a message (Ref ***) to their so called support on August 7 2020, requesting them to cancel my sim card,

The so called support that is suppose to reply withing 24 to 48 hours, rep**** about 600 hours later on september 1 2020, to tell me that my sim card is still active, and guess what, as *****ed as as they are they still deducted money from my account without cancelling the sim card, and telling me about cancelling the sim card from the website, the very same thing i have already done on 29 June 2020.

when a company *******ly and fradulently deducts money from a client account, this is called theft plain and simple, they are so clever that they dont allow you to cancel you sim card and they dont allow you to remove your card details from their website.

anybody that is thinking of taking a rain contract, should please think again, i have had nothing but regret and sorrow since i took this useless rain contract.