1 reviews | Active since Jul 2018
Ignored Rain Clients
We have been trying to contact the Rain Support Team to cancel our contract for several weeks now to no avail. We have found a service provider that provides us with better service and a better quality product. After several attempts, we continue to receive the standard reply stating that the support team will contact us within 24 hours. Several 24 hours have past and the Rain Support Team is glistening in their absence.
Needless to say that they have subsequently deducted another debit order. This truly creates the impression that they will ignore us and continue to collect their monthly fee. Just as many others here on hello peter, we are disappointed and feel ******.
We truly hope that someone with good ethics and proper code of conduct will assist us in putting an end to this contentious matter.
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I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Thank you for your mail and quick response...it is now 3days after your response and NO ONE HAS CONTACTED ME! I’m really unhappy about the after sales service from Rain-you guys promise the world when a person signed up but then nothing!
Please let someone make contact with me as soon as possible? I’ve canceled my subscription with rain a month ago and no one has made any contact.
Please send me an email address or contact number in order for me to make contact?
Trust we can resolve this matter as soon as possible.
A very unhappy Rain customer
Thank you for your mail and quick response...it is now 3days after your response and NO ONE HAS CONTACTED ME! I’m really unhappy about the after sales service from Rain-you guys promise the world when a person signed up but then nothing!
Please let someone make contact with me as soon as possible? I’ve canceled my subscription with rain a month ago and no one has made any contact.
Please send me an email address or contact number in order for me to make contact?
Trust we can resolve this matter as soon as possible.
A very unhappy Rain customer
Much appreciated and I trust if this is how Rain will continue to do business, they will gain trust again.
If I can make a suggestion Rain will have to respond to their online support requests muck quicker in order to have happy clients again.
I'm happy that my issues have been resolved even though it took us almost a month to do so....
Much appreciated and I trust if this is how Rain will continue to do business, they will gain trust again.
If I can make a suggestion Rain will have to respond to their online support requests muck quicker in order to have happy clients again.
I'm happy that my issues have been resolved even though it took us almost a month to do so....