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makwetlatsepiso M
1 reviews | Active since Aug 2017
07 Nov 2023, 17:12
If you want it to rain with lack of internet provision, choose Rain, they will surely rain on your parade!!!
Rain is a bad service provider with no regard for its patrons. I have had perennial problems of no internet access as a premium costumer and it’s exhausting! I am certain that I am not the only Rain customer with this problem because friends of friends tell of the same stories and frustration like is folk lore; my question is why go into customer service when it’s core business is interfacing with and reassuring customers? Most importantly fixing the problem and trying to keep the business?! I have had stellar interaction with one of the interactions in Gauteng with Lesego and support staff Ayanda; but not even their dedicated work ethic can make up for the false advertising of good Wi-Fi provision!
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Replies (5)mM
makwetlatsepiso M's updateReviewer Update
07 Nov 2023, 17:15Meant * technician Lesego. He and Ayanda - support staff - cannot fix the systemic problems despite their good work ethic !
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makwetlatsepiso M's update07 Nov 2023, 17:15
Reviewer Update
Meant * technician Lesego. He and Ayanda - support staff - cannot fix the systemic problems despite their good work ethic !
Rain's replyOfficial
07 Nov 2023, 17:49Hi Tsepiso M
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply07 Nov 2023, 17:49
Official
Hi Tsepiso M
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
mM
makwetlatsepiso M's updateReviewer Update
08 Nov 2023, 21:13Wow; still no service or regard! Someone recommended this service to me during Covid and said they are quick and easy! Nothing has been further from the truth ! 😭 I am literally haemorrhaging money and opportunities because I have to constantly call and no real time response ! I keep being told we are dealing with your issue and it’s literal radio silence! The worst commercial choice I have ever made! Rain cashes the cheques and leaves you in the swallow of ruin! You guys are the worst ! You are uncaring and so dismissive!!!! I have never felt worse in terms of money wasted!!!!!!!!!!!!!!
mM
makwetlatsepiso M's update08 Nov 2023, 21:13
Reviewer Update
Wow; still no service or regard! Someone recommended this service to me during Covid and said they are quick and easy! Nothing has been further from the truth ! 😭 I am literally haemorrhaging money and opportunities because I have to constantly call and no real time response ! I keep being told we are dealing with your issue and it’s literal radio silence! The worst commercial choice I have ever made! Rain cashes the cheques and leaves you in the swallow of ruin! You guys are the worst ! You are uncaring and so dismissive!!!! I have never felt worse in terms of money wasted!!!!!!!!!!!!!!
mM
makwetlatsepiso M's updateReviewer Update
08 Nov 2023, 21:15You guys are ********* and day light ******s!!
mM
makwetlatsepiso M's update08 Nov 2023, 21:15
Reviewer Update
You guys are ********* and day light ******s!!
mM
makwetlatsepiso M's updateReviewer Update
08 Nov 2023, 22:07Yes Hello Peter; block and sanitise what people feel. You clearly are on the side of the big capital that fleeces us! I hope they are paying you enough ! Gah!!! Nothing I said is libellous it’s my lived experience. I am so disappointed at your so called pro consumer stance! You claim to be for us but dare we tell the truth that reveals what we go through; you add stars to our language. I am not even swearing; I am simply stating my experience in my own words but you enjoy the privilege of muzzling us for Big Corporate. Thanks though for publishing when you di6; we must celebrate the small mercies! 🙏🏾
mM
makwetlatsepiso M's update08 Nov 2023, 22:07
Reviewer Update
Yes Hello Peter; block and sanitise what people feel. You clearly are on the side of the big capital that fleeces us! I hope they are paying you enough ! Gah!!! Nothing I said is libellous it’s my lived experience. I am so disappointed at your so called pro consumer stance! You claim to be for us but dare we tell the truth that reveals what we go through; you add stars to our language. I am not even swearing; I am simply stating my experience in my own words but you enjoy the privilege of muzzling us for Big Corporate. Thanks though for publishing when you di6; we must celebrate the small mercies! 🙏🏾
