If garbage was a service Rain would win hands down

Rain in general is garbage and all they do is increase rice's for ****ty service, honestly even their call centre is useless. The rondebosch store will tell you they will sort Ur issue out but never do every time I have had to come to the store they tell me they have escalated the matter nt we never get feedback or a resolution. Every month I need to be in-store to sort the same issue out. My biggest mistake is changing my billing and payment date and to date the date hasn't changed and my service still gets cut off and I still get billed incorrectly. Such utter garbage and they is no accountability for anything. Even with the contact centre U end up running out of airtime and request a call back and it has never happend. This issue has been going on since last year. Even asking for a mere ref number for the escalation doesn't work either. Apparently they only communicate on teams