JN
Jaco N
1 reviews | Active since Jul 2020
24 Jul 2020, 16:53
ICASA is the next attempt to contact rain!
Beware. Rain does not have customer service.
I have been using rain for 5 months now. Ever since I joined I had an opportunity to speak to one of their support agents prior to lockdown.
The number which is available when you google "Rain networks Sandton" plays a recorded voice directing to the support section on the website.
I have tried contacting support both logged in and out of the rain website. No support.
I hope someone from rain will pick up on this attempt to contact them.
The speeds are great but when you need support you are doomed. Telkom was better on customer service (and that was terrible).
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Replies (1)0
Replies (1)Rain's replyOfficial
24 Jul 2020, 16:55Hi Jaco
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply24 Jul 2020, 16:55
Official
Hi Jaco
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
