GS
Gordon S

1 reviews | Active since Nov 2024

04 Mar 2025, 21:01

ICASA

For months ive been billed by rain without any service from them. I made several calls to them and just heard a lot of promises that never realized.

After being refused a refund I referred the matter to ICASA ombudsman. Rain contacted me and promised to refund me, needles to say, yet another empty promise.

Please, if you also have a problem with rain that doesn't get resolved you need to report them to ICASA for awareness.

0
Replies (2)
Rain
Rain's reply04 Mar 2025, 21:06
Official
Hi Gordon,

Thank you for bringing your 4G Monthly allocation query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
GS
Gordon S's update04 Mar 2025, 21:18
Reviewer Update
Lets see if you will contact me or if this will turm out to be another empty promise