S
Sindiswa

1 reviews | Active since Sept 2023

02 Sept 2023, 13:24

I write a review ear...

I write a review earlier “I made a payment through their website but they still suspended my service anyway, I called their customer service number several times but it just disconnected each time you select the option to a consultant , when I could eventually call reach them they said they Can’t assist me because it a weekend ans I should wait till Monday , now I’ve paid for a service but I can’t use it” I was assisted by Asiphile G and my reference number was ***5, I’m not sure if she is not trained at this or just wasn’t interested in assisting me , I called again and this time I was assisted by an Indian male I didn’t get his name but now the reference number was ***1 , he assisted me 100 times better than Asiphile , I do hope my services will be restored soon!

0
Replies (1)
Rain
Rain's reply02 Sept 2023, 13:33
Official
Hi Sindiswa

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.