I WOULDN'T EVEN RECOMMEND RAIN INTERNET TO MY ENEMIES!!!!

To make a long story short. Rain disconnected my internet after a missed payment. I requested assistance with rectifying but till this day did not get assistance from Rain. After being without internet nearly for the entire month I made a payment on the 27th of Aug to reconnect. One he 31st my internet was shut off again. R479 FOR 5 DAYS OF CONNECTIVITY. After emailing them Teboho Lenka rep**** to say this was a fault on their side due to an error on their billing system but I still need to pay again to connect. So the fault is on their side but I still need to pay. I then asked Teboho to cancel my subscription and refund the balance. He closed the ticket as resolved. Still no money and my subscription not cancelled. I emailed again to advise on my disappointment and requested that my subscription be cancelled but only to get a reply from Nielan Harris to say that I need to pay an overdue of R185.41 before I could proceed with cancellation. What happend to the R479 I transferred for 5 days of connection.

Lately every single conversation I hear about Rain internet is sadly a negative story. Poor connectivity, slow internet or poor to no service recieved from customer care. I just want to be rid of them. I dont even want any money back. Just my subscription cancelled.