I would rate 0 if i could

I am writing this review to express my extreme disappointment with the service I received from 'Rain'. The level of frustration and dissatisfaction I have experienced with them is beyond anything I have ever encountered with any other service provider.

Despite my numerous and persistent attempts to cancel my subscription, they continue to bill me every single month. At this point, it feels as though I am trapped in a cycle of paying for a service that I no longer want nor need. This has not only caused financial inconvenience, but it has also taken a toll on my patience and confidence in their company.

Adding insult to injury, even though they are charging me for their services, there is still no internet coverage. The absence of the very service I am being charged for is not only frustrating but also hinders my daily activities that require a stable internet connection. It feels as if I'm paying for something that doesn't exist.

Moreover, their lack of responsiveness to my concerns and complaints is shocking and utterly unacceptable in the modern business world. It is as if my voice as a customer doesn't matter to them. Their customer service, a crucial aspect of any successful business, is truly terrible, reflecting a gross neglect of their customers' concerns and feedback.

What's even more disappointing is the sheer lack of accountability from their side. Despite their glaring shortcomings in service delivery, there seems to be no effort or intention from them to rectify their mistakes or improve their service.

Overall, I am extremely dissatisfied with 'Rain' and would strongly advise anyone considering their services to think twice. There are plenty of other service providers out there who respect their customers and deliver on their promises. 'Rain', in my experience, is unfortunately not amongst them.