HC
Hannes C

1 reviews | Active since Feb 2020

24 May 2024, 16:57

I would not recommend Rain to any one...

After numerous complaints and empty promises from Rain.... still stuck with a serv8ve a pay for but do not recieve. Was promised a new router still waiting it has now been over a week... im still stuck on a 4g connection with speeds below 5mbs but i pay for the 5G package... i will now be taking this to the ombudsman as i am paying for a promised service and not recieving it. I will take all my complaints, screenshots of the pathetic speeds etc with, even the phone calls that where recorded will be taken.

0
Replies (1)
Rain
Rain's reply24 May 2024, 17:14
Official
Hi Hannes C

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.