I would like to write a review about Rain Internet Service Provider,I am leaving in Soshanguve,since Monday not having connection we are struggling big time

I would like to write a review about Rain Internet Service Provider,I am leaving in Soshanguve,since Monday not having connection we are struggling big time.What is frustrating is the fact of when you call rain they can't even give you the solution or a turnaround time of this problem,what they're saying;is their technician still busy from Monday till today.No people of rain please take us serious..