I would like to write a review about Rain Internet Service Provider Worst start up service ever

I would like to write a review about Rain Internet Service Provider Worst start up service ever. When I signed up I was told 3-5 working days and I will have my device. Guess what day 4 and courier still does not have device. I am told to go to nearest Rain Store. No Rain Store in Richards Bay. Not getting any feedback from Rain or CCD My Reference Number: ***2