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Elaine P

1 reviews | Active since Mar 2009

16 Jan 2024, 19:02

I would like to write a review about Rain Internet Service Provider The past 2 weeks I have received terrible internet speeds and it did not help to log a call with the support team

I would like to write a review about Rain Internet Service Provider The past 2 weeks I have received terrible internet speeds and it did not help to log a call with the support team. Today I decided to contact them instead of waiting on Rain to contact me and spoke to Akash Sonawane. He assisted me a cleared up my query with ease and I am very pleased with the service he provided. Thank you Akash Sonawane for being a person who is willing to assist and turn a big frown upside down. I believe that Rain needs to check up on their online platform to be sure that all logged tickets are delt with as it could be that they are not receiving all of them. But nevertheless my issue was solved and by a very professional person and in a professional manner. Keep doing what you are doing Akash Sonawane you are going to high places. Kind regards Luan Meyer

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Replies (1)
Rain
Rain's reply16 Jan 2024, 19:17
Official
Hi Elaine Peters.  

Thank you for those great words, we are glad to have provided you with a positive experience. 

Regards  

rain