WV
Wendy V

1 reviews | Active since Oct 2023

09 Oct 2023, 09:12

I would like to write a review about Rain Internet Service Provider and more specific to the service of Ankur Kamble

I would like to write a review about Rain Internet Service Provider and more specific to the service of Ankur Kamble. For 2 days we were unable to use Rain because of the debit order that did not go through. When the money was available to be deducted I phoned Rain and told them I want to make the payment in order for me to be re-connected. I spoke to 3 different people and all of them just escalated the problem without giving me a solution. Ankur answered my phone call on a Friday afternoon and immediately deducted the debit order and I was re-connected. If more people can work like him the world will be a better place. Thank you Ankur much appreciated!

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Replies (1)
Rain
Rain's reply09 Oct 2023, 09:47
Official
Hi Wendy

Thank you for those great words, we are glad to have provided you with a positive experience.

Regards  

 rain