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Marian M

1 reviews | Active since May 2024

25 Jun 2024, 16:53

I would like to write a review about Rain

I would like to write a review about Rain. Initially the service was very good. We however experienced very poor signal at our residence. We had 2 technicians from Rain at our home. They also confirmed that the reception is very poor. The router does not work. I cancelled my subscription on the 1st of June, sent an email. I have made numerous calls to Rain. Nobody gets back to me regarding the cancellation. I received messages from Rain reminding of the installment, although I have cancelled the subscription. It is not acceptable. Very quick to make the sale, but when you cancel the service change dramatically

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Replies (1)
Rain
Rain's reply25 Jun 2024, 17:02
Official
Hi Marian V,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.