KZ
Khensani Z

1 reviews | Active since Jan 2023

27 Jun 2023, 19:46

I would like to writ...

I would like to write a review about Rain Internet Service Provider I would rate it 0 out of 10.... I have opted for pay as you use internet connection, but I was in an area without coverage from April until mid May, I was billed for those months.. And I now paid R579... Now my account is locked because they say I have an outstanding amount of R265... At which I really don't understand... My account is supposed to be billed 1st of Each month but I am billed on the 25th or sometimes earlier than that... I'm not happy about paying for something I didn't use.... And why my account is locked when is not even month end yet...

0
Replies (1)
Rain
Rain's reply03 Jul 2023, 13:58
Official
Hi Khensani,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.